Patient Navigator/ Intake Coordinator

Transition Care Telemetry Inc.•Mission Viejo, CA

3d•$23 - $26•Onsite

About The Position

We are seeking a motivated and detail-oriented Patient Navigator/ Intake Coordinator to join our dynamic team. The ideal candidate will play a crucial role in ensuring the smooth operation of our office by providing exceptional administrative support. This position requires strong organizational skills, effective communication abilities, and a customer-focused mindset. If you thrive in a fast-paced environment and are passionate about delivering top-notch service, we encourage you to apply.

Requirements

Strong administrative experience with proficiency in Google Suite and Microsoft Office
Excellent organizational skills with a proven track record in office management
Skilled in data entry and maintaining accurate records
Previous experience in medical reception or administrative support roles
Ability to provide exceptional customer service and handle various administrative tasks efficiently

Nice To Haves

Previous experience as a Patient Navigator/Intake Coordinator or in a similar role is preferred.
Familiarity with medical receptionist duties is a plus.
Bilingual candidates are highly desirable to enhance communication with diverse clientele.
Strong organizational skills with the ability to manage multiple tasks efficiently.
Excellent customer service skills with a focus on client satisfaction.
Proficient in data entry and comfortable using various office software applications, particularly Google Suite.
Experience with office management practices is advantageous.
Bilingual proficiency in English and Spanish for effective communication is a plus

Responsibilities

Manage daily office operations and ensure efficient workflow.
Serve as a point of contact for clients and doctor's offices, providing excellent customer support and service.
Handle phone systems, directing calls appropriately and taking messages as needed.
Assist with data entry tasks, maintaining accurate records and databases.
Support medical reception duties, including scheduling appointments and managing patient inquiries.
Utilize Google Suite for document creation, data management, and communication.
Organize and maintain office files, both physical and electronic.
Collaborate with team members to ensure smooth administrative processes.
Provide assistance in office management tasks as required.
Work with claims department to ensure receivables are paid in a timely fashion.
Assist with onboarding of new personnel