Patient Meal Services Lead

BJC HealthCare • Creve Coeur, MO

3d • Onsite

About The Position

Barnes-Jewish West County Hospital offers highly specialized surgical and medical services in an intimate environment and is known for outstanding patient care. With 64 private patient rooms, 14 operating rooms and four intensive care unit rooms, the facility was designed to provide a comforting environment that is innovative, efficient and centered on the patient experience. The campus features a park-like setting with landscaping and a walking path that winds through the grounds and connects to Millennium Park.
The Dietary department committed to promoting healthy food options for patients, visitors and the community by providing a variety of meal plans to meet the needs of our patients. We offer ''Catering to You'' a program that brings hospitality hosts and hostesses to each patient¿s room to discuss the menu offerings, take their order and assemble, deliver and retrieve their tray. Our cafeteria is open daily, serving patients, visitors and staff.

Requirements

• High School Diploma or GED
• 2-5 years experience
• No Supervisor Experience

Nice To Haves

• 5-10 years experience
• < 2 years Supervisor Experience
• ServSafe Certification

Responsibilities

• Assists department management in coordinating and achieving department goals.
• Works various positions where needed to ensure quality and timely delivery of service.
• Assists with assigning work tasks, monitoring employee performance and schedules, completing and monitoring quality control logs, training employees and building an effective work unit.
• Evaluates patient meal selection, dietary restrictions/allergies, tray completion, tray delivery, and tray retrieval process on a daily basis ensuring that work unit follows proper diet protocols, safety guidelines and sanitation guidelines.
• Responsive to patient’s needs at all times. Resolves patient concerns or complaints immediately and/or reports needed assistance to supervisor as appropriate.

Benefits

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED