Patient Management Coordinator

Tenet Healthcare • Detroit, MI

3d • Onsite

About The Position

Embark on a rewarding career with DMC Rehabilitation Institute of Michigan. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.

Requirements

• Associates Degree or specialty training in a related field.
• Three to five years of progressively more responsible Patient Management experience in scheduling, registration, insurance verification or related area.
• Working knowledge of medical terminology and coding.

Responsibilities

• Under general supervision, coordinates, performs the work of and provides leadership for Patient Access Management operations which includes personnel engaged in scheduling, registration, insurance verification and financial counseling of patients to the health care facility.
• Ensures patient registrations conform to eligibility criteria and standards defined by the health care facility, physicians and third party payors.
• Functions as a lead and resource person for patient registration, unbilled account management and financial counseling applications.
• Participates in the selection, scheduling, evaluating and monitoring the work of Patient Management staff.
• Assists Management with completing monthly schedules and payroll.
• Reviews patient accounts for accurate collection of demographic data.
• Ensures insurance verification and authorizations have been obtained.
• Confirms insurance coverage; secures necessary authorization by telephone, computer connection or mail when required.
• Resolves complex eligibility or insurance verification problems through contact with patients family; state, local or government agencies; other hospital departments; and third party payors.
• Provides continuous education for staff.
• Conducts training classes and educational in-services for peer group employees and employees from other health facilities within the DMC, as needed.
• Reviews and monitors resource utilization and recommends appropriate scheduling adjustments.
• Prepares and distributes up-to-date departmental reports to providers and ancillary departments.
• Monitors completion and accuracy of operational reports and takes corrective action.
• Coordinates work procedures and protocols with other DMC operating units as required.
• Coordinates and participates in special projects, as assigned.
• Performs other duties as assigned.

Benefits

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off (PTO)
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree