Patient Liaison l Winona

Memorial Hospital of BoscobelWinona, MN
Onsite

About The Position

Join Emplify by Gundersen Health System as a Patient Liaison - Winona. Are you passionate about creating meaningful connections and delivering exceptional service? As a Patient Liaison at our Winona Campus, you’ll be the welcoming face and steady support for patients throughout their healthcare journey—making every interaction count. Emplify Health, a partnership of Bellin Health and Gundersen Health System, is a leading not-for-profit, patient-centered healthcare network based in Green Bay and La Crosse, Wisconsin. With 11 hospitals and over 100 clinics, we serve 67 cities across Wisconsin, Iowa, Minnesota, and Michigan's Upper Peninsula. Join us in making a meaningful difference in the lives of our patients and communities.

Requirements

  • High School Diploma or equivalency
  • 1 year experience in an office setting requiring customer service responsibilities and computer competency in Microsoft Windows

Responsibilities

  • Deliver LOVE + MEDICINE by creating exceptional first and last impressions for every patient
  • Provide top-tier customer service through phone, in-person, and digital interactions
  • Collaborate with providers, medical staff, and leadership to support patient care and clinic flow
  • Be a key part of a team that values empathy, efficiency, and excellence

Benefits

  • Top-rated retirement plan
  • Healthcare benefits
  • Career Development Center
  • Tuition Investment Program
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