Patient Intake Representative

Labcorp•Auburn, IN

4d•Onsite

About The Position

Labcorp is a leader in diagnostics, drug development and healthcare innovation. Across every role, we harness data and AI to work smarter, move faster and create breakthrough solutions that improve health outcomes for people. With our global scale and deep expertise, you'll do meaningful work, grow your career and make a real impact. Together, we're improving health and improving lives. Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives. Labcorp is seeking a Patient Intake Rep to join our team in Auburn, IN. Work Schedule: Monday - Friday 7:00am-4:00pm

Requirements

High School Diploma or GED or equivalent
1 year or more of customer service experience

Nice To Haves

1 year or more of patient facing healthcare experience
Experience working in a team environment
Strong data entry and organizational skills
High level of attention to detail
Proficient in MS Office
Flexibility to work overtime as needed
Able to pass a standardized colorblindness test

Responsibilities

Schedule patient appointments and greet patients upon appointment arrival
Ensure a welcoming environment for all patients and visitors
Assist patients with registration and check in procedures
Data entry of patient demographics and billing information
Verification of insurance coverage and collect/post payments to patient accounts
Collect and prepare specimens for testing and analysis when needed
Call physician offices to confirm the accuracy of test orders
Monitor and log patient wait times on a regular basis
Notify the supervisor of any patient issues in a timely manner
Promote and provide information about LabCorp patient services
Manage office supplies to ensure proper inventory levels
Open and close the office when necessary
Perform administrative and clerical duties as necessary