Patient Intake Representative

Cynet Systems • Fort Wayne, IN

5d • Onsite

About The Position

The Patient Intake Representative is responsible for managing patient appointments, ensuring a welcoming environment, and handling administrative tasks related to patient registration and information. This role involves direct patient interaction, data entry, insurance verification, and specimen preparation, contributing to the efficient operation of the healthcare facility.

Requirements

• High school diploma, GED, or equivalent.
• 1+ years of customer service experience.
• Experience working in a team environment.
• Strong data entry and organizational skills.
• High level of attention to detail.
• Proficiency in Microsoft Office.
• Flexibility to work overtime, as needed.
• Able to pass a standardized colorblindness test.

Nice To Haves

• 1+ years of patient-facing healthcare experience.

Responsibilities

• Schedule patient appointments and greet patients upon arrival.
• Ensure a welcoming environment for all patients and visitors.
• Assist patients with registration and check-in procedures.
• Enter patient demographic and billing information accurately.
• Verify insurance coverage and collect/post payments to patient accounts.
• Collect and prepare specimens for testing and analysis, as needed.
• Call physician offices to confirm the accuracy of test orders.
• Monitor and log patient wait times regularly.
• Notify the supervisor of any patient issues in a timely manner.
• Promote and provide information about patient services.
• Manage office supplies to ensure proper inventory levels.
• Open and close the office when necessary.
• Perform administrative and clerical duties as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED