Patient Intake Coordinator (Bilingual Preferred)

Saafe Behavioral Svcs. • West De Land, FL

8d • $15 - $17 • Onsite

About The Position

We are seeking a dedicated and detail-oriented Intake Coordinator to join our healthcare team. This position requires strong organizational skills and familiarity with medical terminology. The ideal candidate will play a crucial role in managing patient intake processes, welcoming new clients, ensuring accurate documentation is gathered, and providing exceptional service while helping individuals access the mental health services they need.

Requirements

• High school diploma or equivalent.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment with empathy and professionalism.
• Proficiency in basic computer and data entry skills.
• Empathy and professionalism when interacting with patients.

Nice To Haves

• Fluent in Spanish and English (preferred).
• Experience in mental health or healthcare settings is a plus, but not required — we provide comprehensive training.

Responsibilities

• Serve as the first point of contact for new clients.
• Conduct initial intake screenings and collect demographic, insurance, and clinical information.
• Schedule appointments and provide clients with clear instructions on next steps.
• Maintain accurate and confidential records in compliance with HIPAA and facility guidelines.
• Collaborate with clinicians and administrative staff to ensure smooth client transitions into patient appointments.
• Communicate effectively and compassionately with a diverse client population, including Spanish-speaking individuals and families.

Benefits

• Competitive wages.
• Health, dental, and vision insurance.
• Paid time off and holiday pay.
• Professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED