HIM Patient Information Navigator

Main Line Health • Newtown Square, PA

22h • Hybrid

About The Position

As our trusted Release of Information (ROI) Patient Information Navigator, you will provide technical coordination and support for the patient, internal and external providers and health care entities and/or payers requiring access to protected health information. You will assist with the education and use of the Main Line Health System Patient Website and Portal. You must demonstrate knowledge of all state and federal laws as well as applicable regulatory guidelines for ROI. You will provide respectful and considerate care, focused on the patient’s individual health information needs. In this position, you will engage in direct customer service and must perform duties and interpersonal relationships in a manner consistent with a positive image of the Health Information Management Department and Main Line Health System.

Requirements

• Approved Medical Terminology is required.
• Associate’s Degree in HIM or Health Information Technology and/or Analytics or its equivalent progress toward a baccalaureate degree is required.
• Microsoft Office applications experience: Basic to intermediate Excel proficiency required.
• Working knowledge of personal computers, keyboarding skills, interfaces, SQL, HL7.
• Should demonstrate an aptitude for data flow concepts to effectively problem solve technical issues.

Nice To Haves

• Two years work experience in HIM is strongly preferred.
• ROI experience is strongly preferred.
• Experience working in EPIC or other electronic health record management software is preferred.
• Certification from the American Health Information Management Association (AHIMA) as a Registered Health Information Technician (RHIT) or Registered Health Information is preferred.
• Other credentials pertinent to Privacy, Security, and Release of Information from AHIMA strongly preferred.
• Ideal candidate will possess abstract problem solving and critical thinking skills, exceptional organization, and prioritization skills.

Responsibilities

• Provide technical coordination and support for patients, internal and external providers, and healthcare entities/payers requiring access to protected health information.
• Assist with the education and use of the Main Line Health System Patient Website and Portal.
• Demonstrate knowledge of all state and federal laws and applicable regulatory guidelines for ROI.
• Provide respectful and considerate care focused on the patient's individual health information needs.
• Engage in direct customer service.
• Perform duties and interpersonal relationships in a manner consistent with a positive image of the Health Information Management Department and Main Line Health System.

Benefits

• Tuition Reimbursement (up to $6,000 per year based on Full or Part Time status).
• Up to 120 hours of paid time off per year based on Full or Part Time status.
• Employee discounts to various activities, services, and vendors.
• Free employee parking.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees