Patient Greeter

Mid Atlantic Retina • Philadelphia, PA

2d • Onsite

About The Position

Provide a welcoming and friendly greeting to our patients as they enter our medical office.

Requirements

• High school or GED
• Fluent in Mandarin or other language is a plus but not required

Nice To Haves

• Communication & Relationship Management - Maintains open and interactive discussion with team and is aware of their needs. Works well with both Wills Eye Hospital staff and MAR Team, including security personnel and Front Desk staff.
• Professionalism - Develops individual relationships with coworkers while maintaining work appropriate boundaries.
• Customer Service - Conflict resolution skills, responds promptly to customer needs.
• Problem Solving/Analysis - Identifies and resolves problems and conflicts promptly, seeking assistance as needed.
• Ethical Conduct - Maintains confidentiality.
• Time Management - Maintains high volume productivity level for essential functions.

Responsibilities

• Provides patients with a positive first impression by greeting patients and providing direction to proper check in area
• Verifies visitors have an appointment by utilizing daily scheduling report
• Monitors patient waiting rooms to ensure rooms are not over crowded
• Accepts packages from UPS and FedEx and alerts appropriate parties
• Performs other related duties as required and assigned.

Benefits

• $1,000 Hiring Incentive

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED