Patient Food Hosp Attendant - ORMC Food & Nutrition Services

Orlando Health • Orlando, FL

2d • Onsite

About The Position

The Patient Food Hospitality Attendant is at the forefront of customer service, providing Orlando Health patients and guests with service above and beyond expectations to ensure a memorable food and dining experience.

Requirements

• Ability to read, recognize, and differentiate between words and series of numbers
• Ability to write simple correspondence
• Ability to respond to common inquiries or complaints from customers

Responsibilities

• Displays excellent communication and customer service skills with patients, nursing staff and visitors
• Responsible for delivery of the proper tray to the correct patient using proper customer service skills.
• Functions as an integral part of the Orlando Health team to support the nutritional needs of the patient.
• Responsible for arranging trays on delivery cart and logging delivery times.
• Logs tray locations and ensures trays are delivered to patients within a reasonable required time.
• Responsible for collection of money for guest trays and the logging of money with the diet office.
• Responsible for collection and removal of soiled trays from floors and for keeping work areas cleaned
• Coordinates tray delivery with the expeditor and with the diet office when necessary.
• Assists with expediting trays from list and call preparation areas, checking trays for accuracy and completeness.
• Monitors patient diet prescription, diet order changes, nourishment orders, late tray requests and quality standards.
• Accurately takes and checks patient menus according to physician diet orders

Benefits

• Access to career-growing FREE education programs
• well-being services for you and your family
• Benefits from day one with flexible options to balance your personal and professional life

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed