Patient Financial Specialist

Tamarack Health Careers • Ashland, WI

2d • Onsite

About The Position

The Patient Financial Specialist is responsible for promoting good customer service while processing and following through on insurance claims, posting and billing accounts receivable, and cashiering. This role involves analyzing billings, submitting notices of admission to third-party payors, and ensuring accuracy in the billing function. The specialist will complete and send claim forms for payment, determine schedules of benefits for patients, and mail statements for balance charges. They will also follow up on delayed claims, accept and post payments, balance daily receipts, prepare bank deposits, and create a daily cash sheet.

Requirements

• Completion of a two-year post high school degree in office support services or equivalent job experience.
• Must be able to read, write, and speak the English language.
• Must be able to key accurately at a minimum of 40 wpm.
• Must be proficient with Microsoft Office applications and able to learn electronic billing software within 60 days of hire.
• Must be able to be flexible in work schedule.
• Must be able to work with many interruptions.
• Must be able to demonstrate effective customer service skills and to remain calm and levelheaded in stressful situations.
• Must demonstrate excellent communication skills in order to effectively explain bills, insurance issues, etc. to patients.
• Must be able to understand medical terminology and insurance laws/guidelines.

Nice To Haves

• Experience working in an area of finance such as accounts receivable, patient billing, or insurance claims processing preferred.

Responsibilities

• Analyzes billings and submits notices of admission to third party payors.
• Completes and sends in claim forms for payment and statement charges, per instructions from third party payors.
• Determines schedules of benefits for patients when requested.
• Receives and files approvals for payment and mails statements for balance of charges, if applicable, to patients.
• Follows up on delayed claims.
• Accepts payments through the mail and over the counter, and posts checks received.
• Balances daily receipts and proves cash.
• Creates a daily cash sheet.
• Prepares bank deposit.

Benefits

• medical
• HSA
• dental
• 403(b) with employer match of 5%
• life insurance
• long-term disability
• PTO
• sick time
• EAP
• wellness benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree