Patient Financial Services Supervisor - Nights - MHW

Memorial Healthcare

7d•Hybrid

About The Position

Supervises daily staff activities for access personnel and functions. At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience. About Memorial Healthcare System: Be where care matters. At Memorial Healthcare System, we are dedicated to improving the health, well-being, and quality of life of the people entrusted to our care. This unwavering commitment to our service vision makes the difference and is the foundation of The Memorial Experience. Deeper Caring. Smarter Healthcare. Talk to our patients and their families about “Deeper Caring,” and they'll tell you stories about miracle babies, lives saved through sheer determination, and the comforting kindness of others. About people who advocated for the family’s best interests and cared for them in body, mind, and spirit. For our employees, “Smarter Healthcare” means constantly improving how we deliver care. It could be a new technology, a streamlined process, or a cutting-edge program leveraging our system strengths. But, no matter how you look at it, our service vision is integral to our culture today and what we strive to be tomorrow. We invite you to share in the Memorial Experience – where touching lives, lifting spirits, and healing the human body is our profession’s greatest privilege and reward.

Requirements

High School Diploma or Equivalent (Required)
2 years experience in a healthcare setting with some progressive lead responsibilities.
Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision.
Must be able to work in a stressful environment and take appropriate action.
Must be able to travel from location to location with the healthcare system.

Responsibilities

Determines, coordinates and supervises daily staffing assignments and levels.
Provides direction, orientation, training, coaching, and mentoring to staff.
Performs or assists with performance evaluations and disciplinary actions.
Performs staff responsibilities as needed to meet departmental goals.
Leads the handling and resolution of complex issues and complaints.
Assesses quality of services delivered and facilitates staff development programs.
Ensures staff compliance with departmental and organizational policies, procedures, and protocols.