Patient Financial Receptionist

TriState Health Career•Clarkston, WA

12d•Onsite

About The Position

The Patient Financial Receptionist serves as a liaison between patients and the billing office for TriState Health, and upholds the office environment in a smoothly functioning, well organized manner. In addition to maintaining clerical and customer service duties, this individual's responsibilities include assisting billers as needed to ensure the timely and accurate completion of bills, as well as supporting enhanced billing processes by compiling and providing the necessary information and materials to billers.

Requirements

High school diploma or equivalent required
Demonstrated proficiency with relevant hospital software applications
Proficiency with standard office equipment and PC software
Experience in operating multi-line phone systems
Excellent written and oral communication skills
Familiarity with third-party billing procedures
Ability to work well both with others and independently
Excellent organizational skills
Ability to establish priorities effectively
Punctuality, dependability, and flexibility
Friendly demeanor and strong interpersonal and customer service skills

Nice To Haves

College coursework or degree preferred
Previous experience working in customer service
1-3 years of experience working in a medical office or similar environment preferred

Responsibilities

Serves as a liaison between patients and the billing office.
Maintains a smoothly functioning, well-organized office environment.
Performs clerical and customer service duties.
Assists billers as needed to ensure timely and accurate completion of bills.
Supports enhanced billing processes by compiling and providing necessary information and materials to billers.