Patient Financial Navigator Supervisor

Florida Cancer Specialists & Research Institute•Tampa, FL

1d•Hybrid

About The Position

At Florida Cancer Specialists & Research Institute (FCS), we believe our people are our strength and we invest in them. In addition to having a positive impact on the people and communities we serve, associates benefit from significant professional opportunities, career advancement, training and competitive wages. FCS has built a national reputation for excellence since 1984. With over 250 physicians, 220 nurse practitioners and physician assistants and nearly 100 locations in our network, we are committed to providing world-class cancer care utilizing innovative clinical research, cutting-edge technologies, and advanced treatments. We are recognized by the American Society of Clinical Oncology (ASCO) with a national Clinical Trials Participation Award, FCS offers patients access to more clinical trials than any private oncology practice in Florida. Our patients have access to ground-breaking therapies, in a community setting, and may participate in national clinical research studies of drugs and treatment protocols. In the past five years, the majority of new cancer drugs approved for use in the U.S. were studied in clinical trials with FCS participation prior to approval. Through our partnership with Sarah Cannon, we are one of the largest clinical research organizations in the United States. Often, FCS leads the nation in initiating research studies and offering ground-breaking new therapies to patients. Come join us today!

Requirements

High School Diploma or GED.
Three (3) + years of experience in the medical field business office with prior experience in the collection of self-pay and insurance accounts.
Strong verbal communication skills in dealing with patients' financial matters.
Experience in accounts receivable management.

Nice To Haves

Associate's degree or Higher Education Preferred
Preferably at a supervisory level

Responsibilities

Supervise the Patient Financial Navigators in the Regions/Clinics assigned and reviews their performance of Managed Care duties and patient collections.
Responsible for providing training regarding Florida Cancer Specialists (FCS) collection policies and procedures to Patient Financial Navigators staff.
Maintain and approve Managed Care employee staffing and payroll for Regions assigned.
Work with the Clinic Finance Manager to address any Physician and Office Manager issues concerning Managed Care.