Patient Financial Counselor

Providence • Portland, OR

7d • Onsite

About The Position

The Patient Financial Counselor is a subject matter expert in insurance eligibility, financial assistance programs, and revenue cycle operations. This role serves as a liaison between patients, clinic staff, providers, and leadership to ensure accurate insurance verification, resolve billing and eligibility issues, support regulatory compliance, and improve clinic financial performance and patient experience. Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we Providence know that to inspire and retain the best people, we must empower them.

Requirements

• 3 years Experience in a Business Office, preferably in a financial/billing position.
• Experience with medical and health plan terminology, CPT codes, ICD-9 and ICD-10 coding.

Nice To Haves

• College coursework.
• Experience with medical specialty.

Responsibilities

• Ensure accurate insurance verification
• Resolve billing and eligibility issues
• Support regulatory compliance
• Improve clinic financial performance and patient experience

Benefits

• Best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed