PATIENT FINANCIAL COUNSELOR - HOSPITAL
Trinity Health•Waterbury, CT
•Onsite
About The Position
Financial advocate for the patient and a liaison between Revenue Site Operations (RSO) and Patient Financial Services (PFS). Determines liability on patient accounts and works with patients or their representatives to provide financial assistance or secure payment.
Requirements
- High school diploma or GED.
- Minimum two (2) to three (3) years experience working in Patient Access or Patient Accounting for hospital registration and / or hospital reimbursement services
- Obtain National certification in HFMA CRCR and/or NAHAM CHAA required within one (1) year of hire.
- Understanding of basic billing and coding.
Nice To Haves
- Epic experience
- Knowledge of federal or state government agencies including but not limited to Medicare, Medicaid, VA or Charity Care programs, or patient management and healthcare accounts receivable within the healthcare revenue cycle
Responsibilities
- Counsel patient on cost of treatment, insurance benefits, resources for payment and financial assistance
- Secure and document payment arrangements
- Assist patients in financing, payment plans, financial assistance and all financial options through the organization
- Audit bills for accuracy & edits for front-end inaccuracies to increase collections and decrease write-offs
- Work closely with RSO and division leadership to improve collections
Benefits
- Excellent benefits - starting day 1!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
