Patient Financial Clearance Representative

Mosaic Life CareSaint Joseph, MO
Onsite

About The Position

The Patient Financial Clearance Representative works under the direction of the Manager responsible for ensuring all financial record are accurate and in place prior to the patient's arrival. The Patient Financial Clearance Representative possesses the highest customer services skills as the first touch in the patient experience chain. The Patient Financial Clearance Representative sets the tone for what is the first and can be the lasting impression of the patient's perception of Mosaic Life Care. Works as a liaison between Ordering Offices and Mosaic Life Care for obtaining patient information and prior authorization detail for scheduled services. Pre-certifies insurance for scheduled procedures and/or tests to expedite reimbursement and avoid authorization penalties. Mosaic Life Care is a health care system in northwest Missouri. With a vision of transforming community health by being a life-care innovator, Mosaic places the holistic needs of patients first by providing the right care at the right time and place, offering high value and quality health care.

Requirements

  • Highest customer services skills.

Responsibilities

  • Ensuring all financial records are accurate and in place prior to the patient's arrival.
  • Working as a liaison between Ordering Offices and Mosaic Life Care for obtaining patient information and prior authorization detail for scheduled services.
  • Pre-certifying insurance for scheduled procedures and/or tests to expedite reimbursement and avoid authorization penalties.

Benefits

  • Concierge services
  • Employee lounge
  • Wellness programs
  • Free covered parking
  • Free on-site and virtual health clinics
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