Patient Financial Advocate, FT

Gunnison Valley Health•Gunnison, CO

2d•$21 - $23

About The Position

Patient Financial Advocate - Position informs and counsels patients in regard to their financial liability for healthcare services. This position is a highly visible, public relations position with significant customer contact. Benefits: Here at Gunnison Valley Health, your good work will be rewarded. In addition to a competitive salary, a generous and affordable medical/dental/vision plan, and a dollar for dollar 401(a) match, up to 3%, there are other great perks including: Up to $250 in your first year toward your unique Lifestyle Spending Account, matched retirement starting on day 1, and a dependent care matching plan A culture that values continuing education, backed up by a robust tuition reimbursement plan, and an all-access subscription to LinkedIn Learning and Headspace. Paid time off benefits with an accrual rate of 10.77% in your first year of employment Monday through Friday 8a - 5p schedule! Access to mental health, financial health and wellness as well as life coaching with our Employee Assistance Program Free nutrition consultations, and discounted fitness membership at Western Colorado University Fieldhouse Deep discounts on food and drink in the cafeteria No traffic, and a scenic commute to the office

Requirements

High school diploma or equivalent.
Requires ability to work cooperatively with other employees, other departments and the public.
Must have the ability to prioritize work and meet deadlines.
Must have familiarity with common computer systems and a comfort learning new software.

Nice To Haves

Knowledge of insurance claims and billing is preferred.
The ability to audit and review claim information for accuracy is preferred.
Bilingual English and Spanish is preferable.

Responsibilities

Determines patient financial obligation for services.
Ensures that patient understands their estimated financial obligation and determines how they will meet that obligation.
Screens patients for eligibility in state insurance programs and Gunnison Valley Hospital Financial Assistance Program.
Collects payments from patients before services are received.
Establishes Medical financing arrangement for patients facing large financial obligations before services are received.
Processes monthly report to Revenue Cycle Director regarding accounts to forward to third party receivables vendor
Reviews all self-pay patient information for accuracy.
Reviews all daily face sheets and prepare to contact patient to verify self-pay status
Reviews daily census report and verifies insurance/financial classification.
Visits patient at bedside to confirm information.
Notifies patient/guarantor on hospital options for self-pay admissions.
Audits self-pay bills for charges, duplications and overlapped accounts before billing, making any necessary adjustments and documenting appropriately.
Works closely with PFS Account Representatives when insurance information is received through follow-up phones calls to patients/guarantors.
Receives and answers billing related questions with regard to payment and/or financial arrangements for all self-pay patients and patients with financial responsibility after insurance pays.
Processes GVH financial assistance program applications and works closely with the Revenue Cycle Director regarding assistance program recipients.
Responsible for the processing of CICP applications.
Interviews and collects required documentation for program applicants.
Determines qualification and benefits available to applicant.
Processes necessary posting information for GVH charity patients and state CICP reports

Benefits

competitive salary
generous and affordable medical/dental/vision plan
dollar for dollar 401(a) match, up to 3%
Up to $250 in your first year toward your unique Lifestyle Spending Account
matched retirement starting on day 1
dependent care matching plan
culture that values continuing education
robust tuition reimbursement plan
all-access subscription to LinkedIn Learning and Headspace
Paid time off benefits with an accrual rate of 10.77% in your first year of employment
Monday through Friday 8a - 5p schedule!
Access to mental health, financial health and wellness as well as life coaching with our Employee Assistance Program
Free nutrition consultations
discounted fitness membership at Western Colorado University Fieldhouse
Deep discounts on food and drink in the cafeteria
No traffic, and a scenic commute to the office
Medical, dental, vision, health care FSA, dependent care FSA, and Lifestyle Spending Account: All active employees working 40 or more hours per pay period in a Full Time or Part Time position are eligible for benefits on the first of the month after hire.
Full Time staff are automatically enrolled in 401A plan as of date of hire.
Life and AD&D insurance: All active employees working 40 or more hours per pay period are eligible for benefits on the first of the month after hire date.
Short-term and long-term disability: All active employees working 60 or more hours per pay period are eligible for benefits on the first of the month after hire date.