Patient Financial Advocate

Nevada System of Higher Education

4d • $22 - $33 • Onsite

About The Position

The Oncology Patient Financial Advocate has accountability for the overall management of oncology patient financial concerns including insurance and Medicare denials and appeals, pre-certifications, charity care, ABNs, pharmaceutical programs, and other billing issues. The Oncology Patient Advocate reports jointly to the Sr. Manager, Patient Registration in conjunction to the management team of the Kellogg Cancer Care Centers with the primary goal of reducing uncompensated care. Travel across the hospital campuses is required.

Requirements

• Bachelor’s degree or ten years of applicable experience required.
• Minimum of 5 years’ experience in patient care setting with expert knowledge of billing and insurance, particularly in regard to Oncology.
• Demonstrated expertise in patient insurance and billing.
• Experience in charity care negotiations, pharmaceutical company programs, and patient payment plan development.
• Computer knowledge to include Microsoft Word, Excel, Outlook, Access, Power Point.

Responsibilities

• Knowledge and application of Endeavor policies and procedures that apply to job and area of responsibility
• Pre-certification Process Design and Management
• Coding Compliance and billing issues
• Coordinate ABN process
• Verifies new patients' insurance coverage and identifies patients requiring Charity Care
• Medication assistance and reimbursement
• Design and implement plans for uncompensated care reduction

Benefits

• Eligibility for our Annual Incentive Plan, which offers the potential to earn a certain percentage amount of your base salary based on organizational performance. (For AIP eligible positions)
• Premium pay such as shift, on call, holiday and more based on an employee’s job (For eligible positions)
• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program
• Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees