Patient Finance Manager

AltaMed•Commerce, CA

10d•$94,246 - $117,808•Onsite

About The Position

The Senior Manager of Patient Financial Services is responsible for insurance, managed care, and patient billing using complex information technology systems. This role establishes procedures and maintains compliance with all regulations for claim processing, insurance follow-up, denial management, cash posting, patient collections, and customer service. The Senior Manager identifies and implements best practices and opportunities for improvement and is expected to meet key revenue cycle indicators, including but not limited to days in accounts receivable, cash collection, and days in credit balance, write-offs, and other relevant revenue cycle metrics. Responsible for overseeing the continued supervision and training of departmental staff, timely processing of Employee Performance Appraisals, establishing an internal audit process, and generating month-end reports for closing the EPIC system, as well as generating management reports for fiscal and productivity analysis.

Requirements

Associate of Arts required.
Minimum of three years of management-level healthcare billing and/or collections experience or equivalent job-related experience in a healthcare environment preferred.
Experience in workflow analysis and management, staff recruitment, development and training, and revenue cycle management.
Proficient in using Excel, which generates reports for the Vice President of Patient Financial Services.
Minimum of five years in Accounting-related or equivalent job-related experience in a healthcare environment.

Nice To Haves

Bachelor's Business Administration or related field preferred.

Responsibilities

Overseeing insurance, managed care, and patient billing using complex information technology systems.
Establishing procedures and maintaining compliance with all regulations for claim processing, insurance follow-up, denial management, cash posting, patient collections, and customer service.
Identifying and implementing best practices and opportunities for improvement.
Meeting key revenue cycle indicators, including but not limited to days in accounts receivable, cash collection, and days in credit balance, write-offs, and other relevant revenue cycle metrics.
Overseeing the continued supervision and training of departmental staff.
Timely processing of Employee Performance Appraisals.
Establishing an internal audit process.
Generating month-end reports for closing the EPIC system.
Generating management reports for fiscal and productivity analysis.