Patient Family Representative I
Saint Francis Health System
•Onsite
About The Position
The Patient Family Representative is responsible for greeting patients, families and visitors arriving at the hospital and coordinating communications between hospital staff, patients and their families; serving as an information provider.
Requirements
- High School Diploma or GED.
- 1 - 2 years related experience
- Advanced computer skills, including Word, Excel and Windows.
- Proficient with the use of Outlook.
- Excellent interpersonal skills required.
- Ability to work with minimal supervision.
- Ability to demonstrate excellent customer service skills.
Nice To Haves
- None.
Responsibilities
- Greet patients, families and visitors arriving at the hospital.
- Works closely with volunteers to ensure that the patient's, families and visitors needs are met.
- Directs the escorting of the patients, families and visitors by the volunteers throughout the hospital.
- Information provider for patients, families and visitors.
- Coordinate communications between hospital staff, patients and their families.
Benefits
- limited benefit offerings.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
