PATIENT EXPERIENCE SPECIALIST- GENERAL SURGERY
South Central Regional Medical Center•Laurel, MS
•Onsite
About The Position
The Patient Experience Specialist is responsible for patient registration and front desk operations within the South Central General Surgery clinic. This role includes obtaining completed registration forms, verifying insurance, collecting copays/coinsurance, and interacting with patients and the public both in person and via phone to support a positive patient experience.
Requirements
- Ability to type at least 30 words per minute
- Ability to read, write, and understand verbal and written communication
- Basic computer skills
Responsibilities
- Register patients accurately and timely
- Verify insurance coverage
- Collect copays and coinsurance
- Scan documents into patient charts
- Answer clinic phone calls
- Become familiar with worker’s compensation and VA referrals
- Schedule patients according to provider templates
- Perform additional duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
