Patient Experience Representative-Pulmonary

The Iowa ClinicAnkeny, IA
Onsite

About The Position

Represents the clinic by providing advanced level patient services regarding registration as a direct contact and resource to patient and will manage the flow of clinical scheduling, registration, patient materials and communicating delays or changes. Strives to create The Iowa Clinic Experience with each interaction.

Requirements

  • High School diploma or equivalent required.
  • Highly motivated to work in a healthcare setting.

Nice To Haves

  • You love exceeding people’s expectations
  • You enjoy having fun where you work
  • Finding meaningful connections is what you live for

Responsibilities

  • Provides advanced level patient services regarding registration as a direct contact and resource to patient.
  • Manages the flow of clinical scheduling, registration, patient materials and communicating delays or changes.
  • Strives to create The Iowa Clinic Experience with each interaction.

Benefits

  • 401(k) programs with employer match and profit sharing
  • Employee incentives to share in the Clinic’s success
  • Generous PTO accruals and paid holidays
  • Health, dental and vision insurance
  • Quarterly volunteer opportunities through a variety of local nonprofits
  • Training and development programs
  • Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night
  • Monthly departmental celebrations, jeans days and clinic-wide competitions
  • Employee rewards and recognition program
  • Health and wellness program with up to $350/year in incentives
  • Employee feedback surveys
  • All employee meetings, team huddles and transparent communication
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