Patient Experience Coordinator (Indy North)

TVG-Medulla, LLC•Indianapolis, IN

174d•Onsite

About The Position

This role is for a Patient Experience Coordinator at a clinic focused on chiropractic care. The position is described as a key player in a fast-paced, mission-driven team that transforms lives. The company emphasizes inspiring and empowering people to heal, live, and function better. The role offers a chance to make a meaningful impact while building a career. The company provides paid onboarding and training, with support for continuing education, making prior experience unnecessary. The company is a rapidly growing healthcare management organization with over 830 employees and numerous clinic locations across multiple states.

Requirements

Energetic, outgoing, and a team player
A clear communicator and compassionate listener
Detail-oriented and organized, even in a busy setting
Calm under pressure, with the ability to multitask
Inspired by wellness, movement, and human connection
Eager to grow into leadership, clinical training, or patient care roles over time
No prior experience needed; training provided.

Responsibilities

Be the friendly, knowledgeable face patients trust - greeting, supporting, and encouraging them from check-in to check-out.
Learn hands-on clinical skills and therapeutic techniques from expert chiropractors - no prior healthcare experience needed!
Coach and guide patients through exercises and care plans, helping them feel confident and empowered.
Coordinate day-to-day operations: schedule appointments, update records, manage flow, and support clinic events.
Collaborate with a high-energy team to create a positive, healing environment every day.