Patient Experience Coordinator (Germantown)

TVG-Medulla, LLC • Village of Germantown, WI

99d • Onsite

About The Position

As a Patient Experience Coordinator at our clinic, you will be a key player in a fast-paced, mission-driven team that transforms lives every single day. This role offers a chance to make a meaningful impact while building a career you love. The ideal candidate is a natural people-person with a heart for service and a hunger for growth, who loves learning, craves purpose in their work, and finds joy in helping others thrive. No prior experience is necessary, as the company provides paid onboarding and training, along with support for continuing education.

Requirements

• Energetic, outgoing, and a team player
• A clear communicator and compassionate listener
• Detail-oriented and organized, even in a busy setting
• Calm under pressure, with the ability to multitask
• Inspired by wellness, movement, and human connection
• Eager to grow into leadership, clinical training, or patient care roles over time

Responsibilities

• Be the friendly, knowledgeable face patients trust - greeting, supporting, and encouraging them from check-in to check-out.
• Learn hands-on clinical skills and therapeutic techniques from expert chiropractors - no prior healthcare experience needed!
• Coach and guide patients through exercises and care plans, helping them feel confident and empowered.
• Coordinate day-to-day operations: schedule appointments, update records, manage flow, and support clinic events.
• Collaborate with a high-energy team to create a positive, healing environment every day.

Benefits

• Full-time position with a flexible 4 or 5-day work week
• Starting pay at $17/hour with a path to get you to $18.00 within the first 6 months.
• PTO, and holiday pay for select company holidays
• Health, dental, vision, long-term disability, short-term disability, 401K
• Complimentary Chiropractic Care for you and your family
• Profit Sharing Incentive Program
• Career mapping & growth program
• Ongoing mentorship and leadership development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed