Patient Experience Coordinator (Mt. Pleasant)

TVG-Medulla, LLCMount Pleasant, WI
Onsite

About The Position

As a Patient Experience Coordinator, you’ll be a key player in a fast-paced, mission-driven team that transforms lives every single day. This is your chance to make a meaningful impact while building a career you love! We are looking for someone who is passionate about helping people live healthier, fuller lives. At our clinic, we don’t just care for patients - we champion them. This role is perfect for individuals who are energetic, outgoing, and team players, clear communicators and compassionate listeners, detail-oriented and organized, calm under pressure, and inspired by wellness, movement, and human connection. Eager to grow into leadership, clinical training, or patient care roles over time. No prior experience is needed as we provide paid onboarding and training, along with continuing education support.

Requirements

  • Energetic, outgoing, and a team player
  • A clear communicator and compassionate listener
  • Detail-oriented and organized, even in a busy setting
  • Calm under pressure, with the ability to multitask
  • Inspired by wellness, movement, and human connection
  • Eager to grow into leadership, clinical training, or patient care roles over time
  • No prior experience needed

Responsibilities

  • Be the friendly, knowledgeable face patients trust - greeting, supporting, and encouraging them from check-in to check-out.
  • Learn hands-on clinical skills and therapeutic techniques from expert chiropractors - no prior healthcare experience needed!
  • Coach and guide patients through exercises and care plans, helping them feel confident and empowered.
  • Coordinate day-to-day operations: schedule appointments, update records, manage flow, and support clinic events.
  • Collaborate with a high-energy team to create a positive, healing environment every day.

Benefits

  • Full-time position with a flexible 4 or 5-day work week
  • PTO
  • Holiday pay for select company holidays
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Long-term disability
  • Short-term disability
  • 401K
  • Complimentary Chiropractic Care for you and your family
  • Profit Sharing Incentive Program
  • Career mapping & growth program
  • Ongoing mentorship and leadership development
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