Patient Expeditor

Maimonides Medical Center • New York, NY

161d • Onsite

About The Position

We're looking for a compassionate, organized Patient Expeditor to join our Radiology Outpatient Imaging team and play a key role in delivering a seamless, patient-centered experience.

Requirements

• GED or high school diploma required
• Minimum 2 years of experience in a hospital or healthcare setting
• Knowledge of patient care, confidentiality, and radiology outpatient imaging workflows
• Strong interpersonal and verbal and written communication skills

Nice To Haves

• Bachelor's degree preferred
• Bilingual candidates encouraged to apply — second language a plus!

Responsibilities

• Greet patients and escort them to registration and exam rooms, ensuring comfort and confidentiality at every step
• Explain the imaging workflow process to patients and families, setting clear expectations
• Monitor waiting areas and exam rooms, proactively addressing any patient concerns or dissatisfaction
• Coordinate time-sensitive scheduling, including emergent over-bookings in collaboration with technologists and administration
• Contact other departments to facilitate smooth patient flow and timely communication
• Ensure all medical documentation is accurately processed
• Provide administrative support including transportation coordination, consent form processing, and uploading imaging into the EMR
• Assist in compiling outpatient imaging statistics and QI reports

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED