Patient Escort I - Part Time - 20 Hrs. Weekly/40 Hrs. Biweekly - 8am - 4:30pm Shift - Every Other Weekend and Holiday - Wilmington Campus

Christiana Care Health Services • Wilmington, DE

3d • Onsite

About The Position

The Patient Transporter is responsible for safely transporting patients throughout the hospital using stretchers, wheelchairs, beds, and specialized transport equipment. This position plays a vital role in ensuring timely patient movement while providing exceptional customer service and maintaining patient comfort, dignity, and safety.

Requirements

• Two (2) years of customer service experience preferred.
• Equivalent combinations of education and experience may be considered.
• Must obtain Basic Life Support (BLS) certification upon hire.
• Knowledge of hospital departments and locations preferred.
• Understanding of basic body mechanics and safe patient handling techniques.
• Basic computer skills, including email, web-based training, and timekeeping applications.
• Ability to learn and follow departmental policies and procedures.
• Ability to read, write, and communicate effectively at a high school level.
• Ability to use smartphones and mobile devices to receive work assignments.
• Strong interpersonal and customer service skills.
• Ability to maintain professional appearance and personal hygiene standards.
• Ability to demonstrate courtesy, compassion, and sensitivity to patient and family needs.
• Ability to safely transport patients and associated medical equipment.
• Ability to maintain confidentiality and exercise sound judgment.
• Ability to perform cardiopulmonary resuscitation (CPR).
• Ability to follow written and verbal instructions.
• Ability to stand and walk continuously throughout the shift.
• Frequent pushing and pulling of patients and equipment, often involving considerable weight.
• Frequent repetitive use of hands, wrists, fingers, and elbows.
• Occasional lifting, lowering, bending, and crouching, including handling significant weight.
• Must successfully pass a back evaluation examination.

Nice To Haves

• High school diploma or equivalent preferred.

Responsibilities

• Transport patients to and from patient care units, procedure areas, clinical departments, and other designated hospital locations.
• Utilize stretchers, wheelchairs, beds, and specialized transport equipment safely and effectively.
• Assist nursing and clinical staff with transferring patients to and from transport vehicles.
• Deliver and maintain equipment necessary to support patient transport operations.
• Assist with the care, cleaning, and routine maintenance of departmental equipment.
• Respond promptly to dispatcher and scheduler requests for patient transportation services.
• Maintain patient confidentiality and professionalism at all times.
• Attend required educational programs, in-service training sessions, and departmental meetings.
• Adhere to all hospital safety policies and procedures.
• Report unsafe conditions, hazards, incidents, or safety concerns to the supervisor in a timely manner.
• Perform other related duties as assigned.

Benefits

• health insurance
• paid time off
• retirement
• an employee assistance program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED