Patient Escort Service Aide - Part-Time (Day shift)

Memorial Sloan Kettering Cancer Center•New York, NY

2d•$23 - $29•Onsite

About The Position

The Patient Transporter is responsible for ensuring the safe and timely movement of patients, equipment, and materials within the hospital. This includes the transport of labs, specimens, and bloodwork in addition to patient care support. The role requires adherence to safety protocols, accurate use of tracking systems, and collaboration with clinical staff to support hospital operations.

Requirements

Ability to lift, push, and pull patients and equipment safely (per MSK standards).
Ability to operate transport equipment, including stretchers and wheelchairs.
Ability to follow written and verbal instructions and document activities accurately.
Ability to identify and call out medical emergencies appropriately.
Provides compassionate, respectful support to patients and families.
Follows safety protocols with strong attention to detail.
Identifies and escalates patient distress or safety concerns quickly.
Dependable, timely, and thorough in completing assignments.
Stays adaptable and calm in a fast-paced environment.
Communicates clearly and collaborates well with clinical teams.
Works effectively with colleagues and supports team needs.
Demonstrates professionalism and upholds MSK service standards.

Nice To Haves

1–3 years of related experience preferred (transport, customer service, or patient support).

Responsibilities

Safely escorts and transports patients throughout the hospital.
Accurately details all patient movements using the transport tracking system.
Retrieves and delivers equipment, supplies, materials, labs, specimens, and bloodwork as assigned.
Provides support with tasks specific to the clinical area of assignment.
Operates transport equipment and elevators while following established safety and hospital procedures.
Receives instructions at pick-up and delivers clear hand-off reports at the destination; promptly communicates any changes in a patient’s condition during transit.
Reports malfunctioning equipment to supervisors and assists staff with safe lifting and transferring of patients.
Ensures that all transport equipment is cleaned according to Infection Control standards.
Confirms patients are prepared for transport and that appropriate equipment is available and ready.
Uses the transport system to receive, accept, track, and close assignments.
Transfers deceased patients to the morgue in accordance with hospital policies.
Performs additional related tasks as needed.