Patient Escort/Messenger 830a - 5p rotating weekends and holidays

Mass General Brigham•Boston, MA

5d•$18 - $24•Onsite

About The Position

Responsible for providing safe and efficient transportation for patients within the healthcare facility. Facilitates the timely delivery of messages, documents, and supplies to various departments, ensuring effective communication and support throughout the organization. This role does require patient care.

Requirements

Experience in a healthcare or customer service-related role 1-2 years preferred
Strong communication and interpersonal skills, with the ability to interact effectively with patients, visitors, and staff members.
Basic knowledge of medical terminology and healthcare procedures.
Ability to prioritize tasks and manage time effectively in a fast-paced environment.
Excellent customer service skills with a compassionate, patient-centered approach.
Ability to maintain confidentiality and adhere to ethical standards in handling sensitive information.
Physical stamina and the ability to perform repetitive tasks, such as pushing wheelchairs or transporting patients.

Nice To Haves

High School Diploma or Equivalent preferred but not required

Responsibilities

Escort patients to and from various locations within the healthcare facility, including examination rooms, diagnostic areas, operating rooms, and other treatment areas.
Ensure patients' safety and comfort during transportation, taking into account their specific needs and mobility limitations.
Follow established protocols and procedures for patient transportation, including the use of appropriate equipment, such as wheelchairs or stretchers.
Receive and prioritize messages, documents, and supplies for delivery throughout the facility.
Deliver messages and documents to appropriate recipients, ensuring accuracy and confidentiality.