Patient Enrollment Specialist
About The Position
As a Clinical Enrollment Specialist, you are responsible for driving enrollment (people) into cosmetic and personal care clinical studies by identifying, engaging, and converting qualified participants. This is a high-activity, target-driven role that blends outreach, persuasion, and problem-solving at the leading edge of innovation in the cosmetics space. You will operate with a sales mindset: proactively contacting leads, overcoming objections, and matching the right participants to the right studies. Success in this role is measured by your ability to consistently deliver qualified participants into studies on time, with opportunities for performance-based incentives.
Requirements
- High school diploma or equivalent required.
- Strong communication and objection-handling skills
- Ability to manage multiple priorities in a fast-paced environment
Nice To Haves
- Undergraduate degree preferred.
- Experience in outbound calling, sales, recruiting, or customer acquisition strongly preferred
Responsibilities
- Own enrollment targets for assigned studies; consistently deliver against daily and weekly goals
- Proactively engage leads via outbound calls, follow-ups, and database mining
- Convert interest into commitment by clearly explaining study requirements and addressing concerns
- Screen and qualify participants based on protocol criteria (medical history, demographics, study-specific requirements)
- Schedule and manage appointments to maximize show rates and study completion
- Adapt quickly to changing study criteria, timelines, and enrollment needs
- Identify gaps and opportunities in recruitment pipelines and adjust approach accordingly
- Partner with clinic and study teams to ensure smooth participant handoff and study execution
- Maintain accurate tracking of activity, pipeline, and outcomes
Benefits
- performance-based bonuses tied to enrollment outcomes
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
