Patient Engagement Representative Lotus Village

CareSouth•Baton Rouge, LA

11d•Onsite

About The Position

Join CareSouth as a Full-Time Patient Engagement Representative and be the welcoming face that guides our patients through their healthcare journey! Located in Baton Rouge, this onsite position allows you to engage directly with individuals seeking assistance, making a significant impact in their lives while showcasing your problem-solving skills. You'll thrive in a relaxed, yet high-performance environment that values empathy and innovation. At a competitive pay rate of $13.60 per hour, you'll find fulfillment in helping others in a professional setting surrounded by a forward-thinking team. If you're an office professional eager to contribute to a safe and supportive medical clinic atmosphere, this is the perfect opportunity for you. As a Patient Engagement Representative at CareSouth, you will play a vital role in delivering high-quality, efficient service to our patients. Your commitment to accuracy and completeness in inputting patient information will directly impact the care we provide. This position requires you to engage customers with compassion and empathy, ensuring that every interaction is characterized by a warm smile and attentive service. By actively working to create and maintain a professional and positive patient experience, you will not only enhance patient satisfaction but also foster trust and rapport within our clinic. Join us in making a difference in the lives of those we serve!

Requirements

Strong computer skills.
Excellent verbal and written communication skills.
Friendly, welcoming, and compassionate demeanor.
Exceptional interpersonal communication skills.
Ability to effectively resolve conflicts with empathy and professionalism.

Responsibilities

Deliver high-quality, efficient service to patients.
Input patient information with accuracy and completeness.
Engage customers with compassion and empathy.
Ensure every interaction is characterized by a warm smile and attentive service.
Create and maintain a professional and positive patient experience.
Foster trust and rapport within the clinic.