Patient Engagement Coordinator (LPN)
Providia Home Care LLC•Naples, FL
•Onsite
About The Position
Preferred Care Home Health is seeking a motivated LPN to join our Administrative Services team as a Patient Engagement & Recapture Coordinator. In this role, you’ll use your clinical knowledge to identify current and former home health patients following hospital or ER visits, reconnect them with services, and help prevent gaps in care. You’ll work closely with our Intake, clinical, and Account Executive teams to ensure patients receive a timely and seamless transition back to home health.
Requirements
- Current, Florida LPN/LVN license.
- Healthcare experience required.
- Strong clinical knowledge and communication skills.
- Organized, proactive, and comfortable working independently.
- Experience with EMRs, CarePort, WellSky/Kinnser
Nice To Haves
- Home health or post-acute experience preferred.
Responsibilities
- Monitor hospital systems and CarePort for patient hospital/ER encounters.
- Contact patients and caregivers to support re-engagement with home health.
- Review clinical documentation, orders, diagnoses, medications, and discharge information.
- Coordinate required documentation and timely handoffs to Intake and Account Executives.
- Document outreach and outcomes while maintaining HIPAA compliance.
- Identify and escalate clinical or safety concerns appropriately.
Benefits
- Supportive work environment
- Tools and support needed to make a meaningful difference
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
