PATIENT DINING ASSOCIATE (DIETARY AIDE) (FULL TIME)

Compass Group•Worcester, MA

22d•Onsite

About The Position

Patient Dining Associates work on assigned units in a healthcare facility, supporting patient dining and care by helping patients make menu selections and assembling, delivering, and retrieving meal trays. They contribute to patient safety and satisfaction by ensuring meals are accurate and delivered at the appropriate time and temperature. The role works with nursing, caregivers, culinary staff, and dietitians to support patient nutrition requirements, dietary restrictions, allergies, and preferences. It also requires following food safety, sanitation, infection control, confidentiality, and patient-rights policies.

Requirements

Ability to read, write, and interpret documents in English.
Basic computer and mathematical skills.
Ability to occasionally lift or move up to 100 pounds and maneuver and push food delivery carts.

Responsibilities

Help patients understand their menu selections and work with nursing to ensure orders comply with nutritional requirements or restrictions.
Work with caregivers and the culinary team to determine menu alternatives for patients with allergies, sensitivities, cultural, ethnic, or religious preferences, or requests for additional selections.
Manage tray tickets and assemble meals accurately and promptly according to patient selections; retrieve trays from patient rooms at assigned times.
Comply with regulatory standards, including federal, state, and JCAHO requirements, and follow facility confidentiality and patient-rights policies under HIPAA.
Follow HACCP guidelines when handling food, cleaning work stations, and breaking down the patient tray line.
Follow facility and department infection control policies and procedures.
Assist dietitians, including helping monitor patients who cannot eat by mouth, are on liquid diets, or have specific calorie requirements.
Communicate patient problems or concerns to appropriate personnel promptly and according to department procedures.
Complete daily, weekly, or monthly reports as outlined in Morrison Healthcare policies and procedures.
Comply with federal, state, and local health and sanitation regulations and department sanitation procedures.
Perform other assigned duties.