Patient Dining Associate (Dietary Aide) (Full Time)
About The Position
Patient Dining Associates work on assigned units in a healthcare facility, helping patients make menu selections and assembling, delivering, and picking up meal trays. They are part of the caregiving team and support patient safety and satisfaction by ensuring meals are accurate and delivered at the right time and temperature. The position is full time at Novant Health Rowan Medical Center in Salisbury, North Carolina. The schedule consists of 12-hour shifts, with days and hours that may vary, rotating weekends, and a half day on Wednesday. The pay range is $17.00 to $21.00 per hour. Previous food service, customer service, and dietary aide experience is required. The role requires the ability to read, write, and interpret documents in English; basic computer and mathematical skills; and the ability to occasionally lift or move up to 100 pounds and maneuver and push food delivery carts.
Requirements
- Previous food service experience.
- Previous customer service experience.
- Previous dietary aide experience.
- Ability to read, write, and interpret documents in English.
- Basic computer skills.
- Basic mathematical skills.
- Ability to occasionally lift or move up to 100 pounds.
- Ability to maneuver and push food delivery carts.
Responsibilities
- Help patients understand menu selections and coordinate with nursing to ensure orders comply with nutritional requirements or restrictions.
- Work with caregivers and the culinary team to identify menu alternatives for patients with food allergies or sensitivities, cultural, ethnic, or religious preferences, or requests for additional selections.
- Manage tray tickets and assemble meals according to each patient’s selections in a timely and accurate manner.
- Retrieve trays from patient rooms at assigned times.
- Comply with regulatory agency standards, including federal, state, and JCAHO standards.
- Follow facility confidentiality and patient rights policies, including HIPAA policies and procedures.
- Follow HACCP guidelines when handling food, cleaning work stations, and breaking down the patient tray line.
- Follow facility and department infection control policies and procedures.
- Assist dietitians, including helping monitor patients who cannot eat by mouth, are on liquid diets, or have a specific calorie count to manage.
- Communicate patient problems or concerns to appropriate personnel in a timely manner, following department procedures.
- Complete daily, weekly, or monthly reports as outlined in Morrison Healthcare policies and procedures.
- Comply with federal, state, and local health and sanitation regulations and department sanitation procedures.
- Perform other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Critical Illness Insurance
- Accident Insurance
- Hospital Indemnity Insurance
- Legal Services
- Choice Auto and Home Program
- Medical insurance
- Dental insurance
- Vision insurance
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- May be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
