Patient Dining Associate (Dietary Aide) (Full Time)

Compass Group • Charlotte, NC

15d • Onsite

About The Position

Patient Dining Associates work on assigned units in a healthcare facility as part of the caregiving team. They help patients make menu selections and assemble, deliver, and pick up meal trays. The role supports patient safety and satisfaction by ensuring meals are accurate and delivered at the right time and temperature. Associates coordinate with nursing, caregivers, culinary staff, and dietitians to address nutritional requirements, restrictions, allergies, sensitivities, and patient preferences.

The position is with Morrison Healthcare, a Compass Healthcare company, at Atrium Health Pineville in Charlotte, North Carolina. The position is full time, with a schedule of 6:15 a.m. to 6:30 p.m.; days may vary. The fixed pay rate is $18.85 per hour. Previous patient services experience is required.

Requirements

• Previous patient services experience.
• Ability to read, write, and interpret documents in English.
• Basic computer and mathematical skills.
• Ability to occasionally lift or move up to 100 pounds and maneuver and push food delivery carts.

Responsibilities

• Help patients understand menu selections and work with nursing to ensure orders comply with nutritional requirements or restrictions.
• Coordinate with caregivers and the culinary team to determine menu alternatives for patients with food allergies or sensitivities, cultural, ethnic, or religious preferences, or requests for additional selections.
• Manage tray tickets and assemble meals according to each patient's menu selection in a timely and accurate manner.
• Retrieve trays from patient rooms at assigned times.
• Comply with regulatory agency standards, including federal, state, and JCAHO standards.
• Follow facility confidentiality and patient rights policies, including HIPAA policies and procedures.
• Follow HACCP guidelines when handling food, cleaning work stations, and breaking down the patient tray line.
• Follow facility and department infection control policies and procedures.
• Assist dietitians, including helping monitor patients who cannot eat food by mouth, are on liquid diets, or have a specific calorie count to manage.
• Communicate patient problems or concerns to appropriate personnel in a timely manner, following department procedures.
• Complete daily, weekly, or monthly reports as outlined in Morrison Healthcare policies and procedures.
• Comply with federal, state, and local health and sanitation regulations, as well as department sanitation procedures.
• Perform other duties as assigned.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Critical Illness Insurance
• Accident Insurance
• Hospital Indemnity Insurance
• Legal Services
• Choice Auto and Home Program
• Medical insurance
• Dental insurance
• Vision insurance
• Life Insurance/AD
• Disability insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• May be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed