Patient Dining Associate (Dietary Aide) (Full Time)

Compass Group•Abingdon, VA
•Onsite

About The Position

Patient Dining Associates work on assigned units in a healthcare facility to help patients make menu selections and to assemble, deliver, and pick up meal trays. As part of the caregiving team, they support patient safety and satisfaction by ensuring meals are accurate and delivered at the right time and temperature. The role is based at Ballad Health – Johnston Memorial Hospital in Abingdon, Virginia, and requires full-time work on 12-hour shifts scheduled between 6:00 a.m. and 7:00 p.m., with rotating weekends and holidays. The position is contingent on clearing a criminal background check and drug screening after receiving an offer; nicotine testing is not required. The associate works with patients, nursing staff, caregivers, culinary team members, and dietitians to accommodate nutritional requirements, food allergies and sensitivities, and cultural, ethnic, or religious preferences. They follow food safety, infection control, confidentiality, patient-rights, and sanitation procedures, and comply with applicable regulatory standards. The fixed pay rate is $15.25 per hour. Prior food service experience is required.

Requirements

  • Prior food service experience is required.
  • Ability to read, write, and interpret documents in English.
  • Basic computer and mathematical skills.
  • Ability to occasionally lift or move up to 100 pounds and maneuver and push food delivery carts.
  • Must satisfactorily perform the essential functions of the position, with or without reasonable accommodation.
  • Must clear a criminal background check and drug screening after receiving an offer; nicotine testing is not required.

Responsibilities

  • Help patients understand menu selections and work with nursing staff to ensure orders comply with nutritional requirements or restrictions.
  • Coordinate with caregivers and the culinary team to determine menu alternatives for patients with food allergies or sensitivities, cultural, ethnic, or religious preferences, or requests for additional selections.
  • Manage tray tickets and assemble meals accurately and promptly according to each patient’s menu selection.
  • Retrieve trays from patient rooms at assigned times.
  • Comply with applicable federal, state, and JCAHO standards.
  • Follow facility confidentiality and patient-rights policies, including HIPAA policies and procedures.
  • Follow HACCP guidelines when handling food, cleaning workstations, and breaking down the patient tray line.
  • Follow facility and department infection control policies and procedures.
  • Assist dietitians, including helping monitor patients who cannot eat orally, are on liquid diets, or have a specific calorie count to manage.
  • Communicate patient problems or concerns to appropriate personnel in a timely manner according to department procedures.
  • Complete daily, weekly, or monthly reports as required by Morrison Healthcare policies and procedures.
  • Comply with federal, state, and local health and sanitation regulations and department sanitation procedures.
  • Perform other duties as assigned.

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance and AD&D
  • Disability insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • May be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws
  • Opportunity for growth
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