PATIENT DINING ASSOCIATE (DIETARY AIDE) (FULL TIME)
About The Position
Morrison Healthcare is hiring a full-time Patient Dining Associate (Dietary Aide) at Novant Health Presbyterian Medical Center in Charlotte, North Carolina. The role is based on assigned units in a healthcare facility and supports patient safety and satisfaction by helping patients select meals, assembling and delivering trays accurately and on time, and retrieving trays. Associates work with nursing, caregivers, culinary staff, and dietitians to accommodate nutritional requirements, restrictions, allergies, sensitivities, and cultural, ethnic, or religious preferences. The position follows food safety, infection control, confidentiality, patient rights, and sanitation procedures and applicable regulatory standards. The fixed pay rate is $17.00 per hour. The schedule is full time, with 12-hour shifts from 6:45 a.m. to 6:45 p.m.; days may vary and weekends rotate.
Requirements
- Previous food service, customer service, and serving experience is required.
- Ability to read, write, and interpret documents in English.
- Basic computer and mathematical skills.
- Ability to occasionally lift or move up to 100 pounds and maneuver and push food delivery carts.
Responsibilities
- Help patients understand menu selections and coordinate with nursing to ensure orders comply with nutritional requirements or restrictions.
- Work with caregivers and the culinary team to determine menu alternatives for patients with food allergies or sensitivities, cultural, ethnic, or religious preferences, or requests for additional selections.
- Manage tray tickets and assemble meals according to patient selections in a timely and accurate manner; retrieve trays from patient rooms at assigned times.
- Comply with regulatory agency standards, including federal, state, and JCAHO standards, and follow facility confidentiality and patient rights policies under HIPAA.
- Follow HACCP guidelines when handling food, cleaning work stations, and breaking down the patient tray line.
- Follow facility and department infection control policies and procedures.
- Assist dietitians, including helping monitor patients who cannot eat by mouth, are on liquid diets, or have a specific calorie count to manage.
- Communicate patient problems or concerns to appropriate personnel promptly and follow department procedures.
- Complete daily, weekly, or monthly reports as outlined in Morrison Healthcare policies and procedures.
- Comply with federal, state, and local health and sanitation regulations and department sanitation procedures.
- Perform other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Critical Illness Insurance
- Accident Insurance
- Hospital Indemnity Insurance
- Legal Services
- Choice Auto and Home Program
- Medical insurance
- Dental insurance
- Vision insurance
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- May be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
