Patient Dining Associate (Dietary Aide) (Full Time)
About The Position
Patient Dining Associates work on assigned units in a healthcare facility, helping patients make menu selections and assembling, delivering, and picking up meal trays. As part of the caregiving team, they support patient safety and satisfaction by ensuring meals are accurate and delivered at the right time and temperature. They coordinate with nursing, caregivers, culinary staff, and dietitians to support patients’ nutritional requirements, dietary restrictions, allergies, sensitivities, and cultural, ethnic, or religious preferences. The position also involves maintaining confidentiality and patient rights, following food safety, infection control, and sanitation procedures, communicating concerns to appropriate personnel, and completing required reports. The role is based at Baptist Health Medical Center-Conway in Conway, Arkansas. The schedule is full time, with days and hours varying; additional details are provided upon interview. The fixed pay rate is $16.00 per hour.
Requirements
- At least one year of customer service experience in a healthcare or restaurant environment.
- Ability to read, write, and interpret documents in English.
- Basic computer and mathematical skills.
- Ability to occasionally lift or move up to 100 pounds and maneuver and push food delivery carts.
- Ability to perform the essential functions satisfactorily, with or without a reasonable accommodation.
Responsibilities
- Help patients understand menu selections and coordinate with nursing to ensure orders comply with nutritional requirements and restrictions.
- Work with caregivers and the culinary team to determine menu alternatives for patients with food allergies or sensitivities, cultural, ethnic, or religious preferences, or requests for additional selections.
- Manage tray tickets and assemble meals according to each patient’s menu selection in a timely and accurate manner.
- Retrieve trays from patient rooms at assigned times.
- Comply with regulatory agency standards, including federal, state, and JCAHO standards.
- Follow facility confidentiality and patient rights policies under HIPAA policies and procedures.
- Follow HACCP guidelines when handling food, cleaning work stations, and breaking down the patient tray line.
- Follow facility and department infection control policies and procedures.
- Assist dietitians, including helping monitor patients who cannot eat by mouth, are on liquid diets, or have a specific calorie count to manage.
- Communicate patient problems or concerns to appropriate personnel promptly and according to department procedures.
- Complete daily, weekly, or monthly reports as outlined in Morrison Healthcare policies and procedures.
- Comply with federal, state, and local health and sanitation regulations and department sanitation procedures.
- Perform other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Critical Illness Insurance
- Voluntary Accident Insurance
- Voluntary Hospital Indemnity Insurance
- Legal Services
- Choice Auto and Home Program
- Medical insurance
- Dental insurance
- Vision insurance
- Life Insurance/AD
- Disability insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- May be eligible for paid and/or unpaid time off benefits in accordance with applicable laws
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
