PATIENT DINING ASSOCIATE (DIETARY AIDE) (FULL OR PART TIME)

Compass Group•Oconto, WI
•$15 - $18•Onsite

About The Position

Patient Dining Associates work on assigned units in a healthcare facility and provide services that include helping patients make menu selections, assembling, delivering, and picking up meal trays. They are part of the caregiving team and support patient safety and satisfaction by ensuring meals are accurate and delivered at the right time and temperature. The role works at HSHS St Claire in Oconto, Wisconsin. The schedule is full- or part-time, from 10:00 a.m. to 6:00 p.m., with days that may vary and rotating weekends. Previous customer service experience is required. The pay range is $15.00 to $18.00 per hour.

Requirements

  • Previous customer service experience.
  • Ability to read, write, and interpret documents in English.
  • Basic computer and mathematical skills.
  • Ability to occasionally lift or move up to 100 pounds and maneuver and push food delivery carts.

Responsibilities

  • Help patients understand menu selections and work with nursing to ensure orders comply with nutritional requirements or restrictions.
  • Work with caregivers and the culinary team to determine menu alternatives for patients with food allergies or sensitivities, cultural, ethnic, or religious preferences, or requests for additional selections.
  • Manage tray tickets and assemble meals according to each patient’s selection accurately and promptly; retrieve trays from patient rooms at assigned times.
  • Comply with regulatory agency standards, including federal, state, and JCAHO standards, and adhere to facility confidentiality and patient-rights policies under HIPAA policies and procedures.
  • Follow HACCP guidelines when handling food, cleaning work stations, and breaking down the patient tray line.
  • Follow facility and department infection-control policies and procedures.
  • Assist dietitians, including helping monitor patients who cannot eat by mouth, are on liquid diets, or have a specific calorie count to manage.
  • Communicate patient problems or concerns to appropriate personnel promptly, following department procedures.
  • Complete daily, weekly, or monthly reports as outlined in Morrison Healthcare policies and procedures.
  • Comply with federal, state, and local health and sanitation regulations and department sanitation procedures.
  • Perform other assigned duties.

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Critical Illness Insurance
  • Voluntary Accident Insurance
  • Voluntary Hospital Indemnity Insurance
  • Voluntary Legal Services
  • Choice Auto and Home Program
  • Medical insurance (full-time positions)
  • Dental insurance (full-time positions)
  • Vision insurance (full-time positions)
  • Life Insurance/AD (full-time positions)
  • Disability insurance (full-time positions)
  • Commuter Benefits (full-time positions)
  • Employee Assistance Program (full-time positions)
  • Flexible Spending Accounts (FSAs) (full-time positions)
  • Paid and/or unpaid time off may be available in accordance with applicable federal, state, and local laws.
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