Patient Dining Associate (Dietary Aide) (Full Time)

Compass Group • Charlotte, NC

1d • Onsite

About The Position

Patient Dining Associates work on assigned units in a healthcare facility as part of the caregiving team. They help patients make menu selections, assemble and deliver meal trays, and retrieve trays after meals. The role supports patient safety and satisfaction by ensuring meals are accurate and delivered at the right time and temperature. Associates coordinate with nursing, caregivers, culinary staff, and dietitians to accommodate nutritional requirements, food allergies and sensitivities, and cultural, ethnic, or religious preferences. They follow applicable health, safety, sanitation, infection-control, confidentiality, and patient-rights policies, and complete required reports and other assigned duties.

This is a full-time position at Novant Health Presbyterian Medical Center in Charlotte, North Carolina. The schedule consists of 12-hour shifts from 6:45 a.m. to 6:45 p.m.; days may vary and rotating weekends are required. The fixed pay rate is $17.00 per hour.

Requirements

• Previous food service experience.
• Previous customer service experience.
• Previous serving experience.
• Ability to read, write, and interpret documents in English.
• Basic computer skills.
• Basic mathematical skills.
• Ability to occasionally lift or move up to 100 pounds and maneuver and push food delivery carts.

Responsibilities

• Help patients understand menu selections and work with nursing to ensure orders comply with nutritional requirements or restrictions.
• Work with caregivers and the culinary team to determine menu alternatives for patients with allergies, sensitivities, cultural, ethnic, or religious preferences, or requests for additional selections.
• Manage tray tickets and assemble meals accurately and promptly according to each patient's menu selection.
• Retrieve trays from patient rooms at assigned times.
• Comply with regulatory agency standards, including federal, state, and JCAHO standards.
• Follow facility confidentiality and patient-rights policies as outlined in HIPAA policies and procedures.
• Follow HACCP guidelines when handling food, cleaning work stations, and breaking down the patient tray line.
• Follow facility and department infection-control policies and procedures.
• Assist dietitians, including helping monitor patients who cannot eat by mouth, are on liquid diets, or have a specific calorie count to manage.
• Communicate patient problems or concerns to appropriate personnel promptly and according to department procedures.
• Complete daily, weekly, or monthly reports as required by Morrison Healthcare policies and procedures.
• Comply with federal, state, and local health and sanitation regulations and department sanitation procedures.
• Perform other duties as assigned.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Critical Illness Insurance
• Accident Insurance
• Hospital Indemnity Insurance
• Legal Services
• Choice Auto and Home Program
• Medical insurance
• Dental insurance
• Vision insurance
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• May be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed