PATIENT DINING ASSOCIATE (DIETARY AIDE) (PART TIME)

Compass Group•Columbia, SC
•$19 - $25•Onsite

About The Position

Patient Dining Associates work on assigned units in a healthcare facility and help patients make menu selections, assemble and deliver meal trays, and retrieve trays. They are part of the caregiving team and support patient safety and satisfaction by ensuring meals are accurate and delivered at the right time and temperature. The position requires previous customer service experience and includes work at Prisma Health Richland in Columbia, South Carolina. This is a part-time role scheduled from 3:00 p.m. to 7:30 p.m., with days that may vary. The listed pay range is $18.50 to $25.25 per hour. The associate helps patients understand menu choices and coordinates with nursing staff so orders comply with nutritional requirements and restrictions. The role also involves coordinating with caregivers and culinary staff about alternatives for allergies, sensitivities, and cultural, ethnic, or religious preferences; managing tray tickets; assembling meals accurately and promptly; and following food safety, infection control, confidentiality, patient rights, health, and sanitation procedures. Associates may assist dietitians with patient monitoring, communicate patient concerns to appropriate personnel, and complete required reports.

Requirements

  • Previous customer service experience.
  • Ability to read, write, and interpret documents in English.
  • Basic computer and mathematical skills.
  • Must be able to occasionally lift or move up to 100 pounds and maneuver and push food delivery carts.

Responsibilities

  • Help patients understand menu selections and work with nursing staff to ensure orders comply with nutritional requirements or restrictions.
  • Work with caregivers and the culinary team to determine menu alternatives for patients with allergies or sensitivities, cultural, ethnic, or religious preferences, or requests for additional selections.
  • Manage tray tickets and assemble meals according to each patient's selections in a timely and accurate manner.
  • Retrieve trays from patient rooms at assigned times.
  • Comply with regulatory agency standards, including federal, state, and JCAHO standards, and follow facility confidentiality and patient rights policies under HIPAA.
  • Follow HACCP guidelines when handling food, cleaning work stations, and breaking down the patient tray line.
  • Follow facility and department infection control policies and procedures.
  • Assist dietitians, including helping monitor patients who cannot eat by mouth, are on liquid diets, or have a specific calorie count to manage.
  • Communicate patient problems or concerns to appropriate personnel in a timely manner and according to department procedures.
  • Complete daily, weekly, or monthly reports as outlined in Morrison Healthcare policies and procedures.
  • Comply with federal, state, and local health and sanitation regulations and department sanitation procedures.
  • Perform other duties as assigned.

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Critical Illness Insurance
  • Voluntary Accident Insurance
  • Voluntary Hospital Indemnity Insurance
  • Legal Services
  • Choice Auto and Home Program
  • Paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws
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