Patient Dining Associate
About The Position
Sentara Norfolk General Hospital is hiring a Patient Dining Associate for the Food Service Department. This is a full-time position with rotating 12-hour shifts from 7 a.m. to 7 p.m., including every other weekend. The role involves responsible for patient meal service food on assigned units, communicating patient food issues/concerns and needs to Food & Nutrition Services, and interacting with Nursing in regards to patient nutrition needs or requirements. The associate will assist the dietitian with monitoring of patients on NPO, clear liquid and full liquid diets and records food intake for patients on intake analysis. The role requires accurate and effective reaction to all changes to ensure efficient timing of services and accuracy of physician's ordered modified diets. Familiarity with dietary restrictions on special, modified diets is essential to ensure optimal patient care and satisfaction. The Patient Dining Associate is responsible for patient satisfaction on assigned units.
Requirements
- Certified Food Service Handler's Card (as required by local Health Department).
- Experience in Lieu of degree/diploma will be accepted.
Nice To Haves
- Previous Customer Service Experience
- Food Service Experience
Responsibilities
- Responsible for patient meal service food on assigned units.
- Communicates patient food issues/concerns and needs to Food & Nutrition Services.
- Interacts with Nursing in regards to patient nutrition needs or requirements.
- Assist dietitian with monitoring of patients on NPO, clear liquid and full liquid diets and records food intake for patients on intake analysis.
- React accurately and effectively to all changes to ensure efficient timing of services and accuracy of physician's ordered modified diets.
- Ensure optimal patient care and satisfaction by being familiar with dietary restrictions on special, modified diets.
- Responsible for patient satisfaction on assigned units.
Benefits
- Medical, Dental, Vision plans
- Adoption, Fertility and Surrogacy Reimbursement up to $10,000
- Paid Time Off and Sick Leave
- Paid Parental & Family Caregiver Leave
- Emergency Backup Care
- Long-Term, Short-Term Disability, and Critical Illness plans
- Life Insurance
- 401k/403B with Employer Match
- Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
- Student Debt Pay Down – $10,000
- Reimbursement for certifications and free access to complete CEUs and professional development
- Pet Insurance
- Legal Resources Plan
- Annual discretionary bonus if established system and employee eligibility criteria is met
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
