PATIENT DINING ASSOCIATE (DIETARY AIDE) (PART TIME)

Compass Group•Towson, MD
•Onsite

About The Position

The Patient Dining Associate works on assigned units in a healthcare facility, helping patients make menu selections and assembling, delivering, and picking up meal trays. As part of the caregiving team, the associate supports patient safety and satisfaction by ensuring meals are accurate and delivered at the right time and temperature. The role also supports patient dietary needs and preferences, follows food-safety and infection-control procedures, and communicates patient concerns to appropriate personnel.

Requirements

  • Previous customer service and healthcare experience.
  • Ability to read, write, and interpret documents in English.
  • Basic computer and mathematical skills.
  • Ability to occasionally lift or move up to 100 pounds and maneuver and push food delivery carts.

Responsibilities

  • Help patients understand their menu selections and coordinate with nursing to ensure orders comply with nutritional requirements and restrictions.
  • Work with caregivers and the culinary team to determine menu alternatives for allergies, sensitivities, cultural, ethnic, or religious preferences, and requests for additional selections.
  • Manage tray tickets and assemble meals according to patient selections accurately and on time; retrieve trays from patient rooms at assigned times.
  • Follow regulatory standards, including federal, state, and JCAHO requirements, and observe facility confidentiality and patient-rights policies under HIPAA.
  • Follow HACCP guidelines when handling food, cleaning work stations, and breaking down the patient tray line.
  • Follow facility and department infection-control policies and procedures.
  • Assist dietitians, including helping monitor patients who cannot eat by mouth, are on liquid diets, or have specific calorie requirements.
  • Communicate patient problems or concerns to appropriate personnel promptly and according to department procedures.
  • Complete daily, weekly, or monthly reports as required by Morrison Healthcare policies and procedures.
  • Comply with federal, state, and local health and sanitation regulations and department sanitation procedures.
  • Perform other duties as assigned.

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Critical Illness Insurance
  • Voluntary Accident Insurance
  • Voluntary Hospital Indemnity Insurance
  • Legal Services
  • Choice Auto and Home Program
  • Paid and/or unpaid time off benefits may be available in accordance with applicable federal, state, and local laws.
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