PATIENT DINING ASSOCIATE (DIETARY AIDE) (FULL TIME)

Compass Group•Elizabethton, TN
•Onsite

About The Position

Morrison Healthcare is hiring a full-time Patient Dining Associate (Dietary Aide) at Ballad Health - Sycamore Shoals Hospital in Elizabethton, Tennessee. Patient Dining Associates work on assigned units in a healthcare facility as part of the caregiving team. They help patients make menu selections, assemble and deliver meal trays, and retrieve trays, supporting patient safety and satisfaction by ensuring meals are accurate and delivered at the right time and temperature. The role requires previous food service experience; serving and customer service experience are a plus. The position has a full-time schedule with 12-hour shifts, days and hours that may vary, and a stated shift window of 6:00 a.m. to 7:00 p.m. Rotating weekends and holidays are included. The fixed pay rate is $14.25 per hour. Employment is contingent upon successfully clearing a criminal background check and drug screening after an offer; nicotine testing is not required. Phone interviews will be conducted.

Requirements

  • Previous food service experience.
  • Ability to read, write and interpret documents in English.
  • Basic computer and mathematical skills.
  • Ability to occasionally lift or move up to 100 pounds and maneuver and push food delivery carts.
  • Must clear a criminal background check and drug screening after receipt of an offer.

Nice To Haves

  • Serving experience.
  • Customer service experience.

Responsibilities

  • Help patients understand menu selections and coordinate with nursing to ensure orders comply with nutritional requirements or restrictions.
  • Work with caregivers and the culinary team to determine menu alternatives for patients with food allergies or sensitivities, cultural, ethnic or religious preferences, or requests for additional selections.
  • Manage tray tickets and assemble meals according to each patient’s menu selection in a timely and accurate manner; retrieve trays from patient rooms at assigned times.
  • Comply with regulatory agency standards, including federal, state and JCAHO standards, and follow facility confidentiality and patient rights policies under HIPAA policies and procedures.
  • Follow HACCP guidelines when handling food, cleaning work stations and breaking down the patient tray line.
  • Follow facility and department infection control policies and procedures.
  • Assist dietitians, including helping monitor patients who cannot eat food by mouth, are on liquid diets or have a specific calorie count to manage.
  • Communicate patient problems or concerns to appropriate personnel in a timely manner, following department procedures.
  • Complete daily, weekly or monthly reports as outlined in Morrison Healthcare policies and procedures.
  • Comply with federal, state and local health and sanitation regulations and department sanitation procedures.
  • Perform other duties as assigned.

Benefits

  • Opportunity for growth.
  • Retirement Plan.
  • Associate Shopping Program.
  • Health and Wellness Programs.
  • Discount Marketplace.
  • Identity Theft Protection.
  • Pet Insurance.
  • Voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Life Insurance/AD.
  • Disability Insurance.
  • Commuter Benefits.
  • Employee Assistance Program.
  • Flexible Spending Accounts (FSAs).
  • Associates may be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state and local laws.
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