PATIENT DINING ASSOCIATE (DIETARY AIDE) (ON CALL)

Compass Group•Clemmons, NC

1d•$17•Onsite

About The Position

Morrison Healthcare, a Compass Healthcare company, is immediately hiring for an on-call Patient Dining Associate (Dietary Aide) at Novant Health Clemmons Medical Center. This role is integral to a culture that prioritizes caring for people, fostering belonging, and creating meaningful moments. The primary purpose of this position is to nourish patients, caregivers, and communities by upholding high standards of detail, quality, and excellence in every meal served. Morrison Healthcare has over 70 years of experience supporting health systems nationwide with culinary, nutritional, and operational expertise, boasting more than 31,000 team members. Patient Dining Associates work on assigned units within a healthcare facility, assisting patients with menu selections, assembling, delivering, and picking up meal trays. They are a crucial part of the caregiving team, responsible for patient safety and satisfaction by ensuring meals are accurate, delivered promptly, and at the correct temperature.

Requirements

Previous patient dining experience required.
Ability to read, write and interpret documents in English.
Basic computer and mathematical skills.
Must be able to occasionally lift or move up to 100 pounds, as well as maneuver and push food delivery carts.

Responsibilities

Help patients understand their menu selections and work with nursing to ensure sure their orders comply with their nutritional requirements or restrictions.
Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections.
Manage tray tickets and assemble meals according to each patient’s menu selection in a timely and accurate manner. Retrieve trays from patient rooms at assigned times.
Complies with regulator agency standards, including federal, state and JCAHO. Adhere to facility confidentiality and the patient’s rights policy as outlined in the facility’s Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line.
Follows facility and department infection control policies and procedures.
Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage.
Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures.
Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures.
Performs other duties assigned.

Benefits

Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identify Theft Protection
Pet Insurance
Critical Illness Insurance
Accident Insurance
Hospital Indemnity Insurance
Legal Services
Choice Auto and Home Program
Medical (for full-time positions)
Dental (for full-time positions)
Vision (for full-time positions)
Life Insurance/AD (for full-time positions)
Disability Insurance (for full-time positions)
Commuter Benefits (for full-time positions)
Employee Assistance Program (for full-time positions)
Flexible Spending Accounts (FSAs) (for full-time positions)
Paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws