Part Time Patient Customer Service Representative
About The Position
Join R1, a leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems, and medical groups. R1 combines deep expertise with an advanced technology platform to create exceptional patient experiences. As a Customer Service Representative in Patient Registration, you will be the first point of contact for patients checking into the hospital, assisting them with the registration process, answering questions with confidence and compassion, and gathering accurate information in a fast-paced environment. No prior healthcare background is necessary as training will be provided, and this role serves as a launchpad for a healthcare career.
Requirements
- High School Diploma or GED
- Strong customer service experience
- Ability to pass background check, drug test, and meet vaccination requirements
Nice To Haves
- Medical or healthcare experience (but not required!)
Responsibilities
- Work across multiple computer systems to register patients efficiently.
- Answer phones and gather information quickly and accurately.
- Assist patients who may be ill, anxious, or confused.
- Navigate diverse insurance plans and coverage details (with training).
- Adapt to interruptions from clinical teams during urgent care situations.
- Build rapport and ease patient concerns in real time.
- Be on your feet, thinking fast, and making a real impact.
Benefits
- Competitive benefits package
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
