Patient Coordinator (Bilingual, Spanish)

Hero Practice Services•Belvedere, CA

3d•$18 - $26•Onsite

About The Position

Kids Dental Place in East LA, CA are currently seeking a Patient Coordinator to efficiently execute front office processes, including answering the phone, scheduling appointments, and collecting payment within a pediatric dental practice. The role involves delivering a red-carpet experience to patients and caregivers, managing appointment confirmations and cancellations, optimizing patient flow, and ensuring the practice is clean and presentable. The Patient Coordinator will also participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children.

Requirements

Attention to detail and the ability to handle a diverse workload
Strong interpersonal skills and a friendly and outgoing demeanor
Bilingual a plus

Nice To Haves

Preferred knowledge of Microsoft Office, including Word and Excel, and eCW
Previous dental experience a plus

Responsibilities

Deliver a red-carpet experience to all patients and caregivers while ensuring intake information is accurate and complete
Call patients regarding appointment confirmations, reminders, and cancellations
Adhere to scheduling best practices to ensure the patient’s time is being optimized
Review patient and family health needs to ensure all needs are met
Coordinate patient flow by keeping the appointment schedule organized and full
Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children