Patient Coordinator - Cottonwood 21st

Lumio Dental•Wichita, KS

About The Position

Patient connection starts with the initial phone call. The role of a Patient Coordinator is to use exceptional interpersonal skills and be the liaison between the back-office team and the patient. To be successful you must partner with the providers and educate patients on their financial options so that they can achieve optimal oral health.

Requirements

Exceptional customer service skills
Organized
Strong phone etiquette
Communication skills
Proficient with a computer
High school diploma, GED or equivalent work experience

Nice To Haves

Experience working in a dental office

Responsibilities

Handles incoming phone calls and schedules patients
Verifies all insurance eligibility, receives all insurance co-pay payments, and updates patient accounts.
Works directly with Dentist and Hygienist in coordinating desired schedule to fit patients needs
Maintains patient care database by entering new information as it becomes available
Schedule and confirm patient appointments
Directs arriving patients to waiting areas, and updates frequently on expected waiting times
Protects self, co-workers, and patients by following policies and procedures to prevent the spread of bloodborne and/or airborne diseases