Patient Coordinator

Southern Family Dental Partners • Maryville, TN

1d

About The Position

The Patient Coordinator joins an energetic dental office committed to excellent customer service and patient care. The role supports a team-oriented practice by creating a welcoming patient experience and helping coordinate front-office operations. The opportunity is available full-time and/or part-time.

Requirements

• At least 1 year of experience in a dental office setting.
• Excellent written and verbal communication skills and attention to detail.
• Proficiency in keyboarding and navigating computer programs.
• Strong problem-solving and multitasking skills.
• Ability to thrive in a team environment.

Nice To Haves

• Experience with Denticon software.

Responsibilities

• Greet arriving patients and provide a calm, welcoming environment.
• Answer phones using excellent verbal skills and convey the practice's philosophy statement.
• Obtain and verify patient insurance information and eligibility.
• Review and present treatment plans, timelines, and financial arrangements.
• Schedule appointments in accordance with ideal schedule templates.
• Maintain a productive schedule and fill late cancellations with quick-call patients.
• Check out patients, collect payments, and schedule follow-up appointments.
• Maintain computer records to the highest standard.
• Coordinate with other offices involved in patients' care, ensuring referrals and correspondence are received and followed up on.
• Help keep the reception area and front office neat, orderly, and welcoming.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short- and long-term disability
• Paid time off
• Paid holidays
• 401(k)
• Strong culture of patient care and experience

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed